Future Business Leaders of America (FBLA) Organizational Leadership Practice Test

Which managerial role category focuses on building relationships with others?

1. Interpersonal

2. Informational

3. Decisional

4. Technological

The correct answer is: Interpersonal

The correct answer emphasizes the interpersonal role category, which is centered on building and maintaining relationships with others. This role requires managers to engage effectively with their team members, clients, and stakeholders to foster a collaborative work environment. Managers in this category often act as leaders, motivators, and liaisons, focusing on teamwork, communication, and resolving conflicts. Interpersonal roles are crucial because they help create a positive organizational culture and can lead to increased employee satisfaction and productivity. By developing strong relationships, managers are better equipped to influence and inspire their teams, ultimately contributing to the organization's overall success. The other options relate to different aspects of management; for example, the informational role centers on gathering and disseminating information, while the decisional role involves making choices and resolving problems. The technological role, while relevant in today's digital age, pertains more to leveraging technology in business operations rather than focusing on interpersonal relationships.