Future Business Leaders of America (FBLA) Organizational Leadership Practice Test

What are maintenance factors primarily driven by?

1. Internal rewards

2. External motivation

3. Personal achievements

4. Social relationships

The correct answer is: External motivation

Maintenance factors are primarily driven by external motivation. These factors relate to the environment and circumstances around individuals that contribute to their job satisfaction and overall motivation in a workplace context. They often include elements such as salary, job security, benefits, and working conditions. These external motivators can prevent dissatisfaction but do not necessarily lead to increased satisfaction or motivation beyond a certain threshold. In contrast, internal rewards, personal achievements, and social relationships fall more under the category of intrinsic motivation or motivational factors that are linked to personal fulfillment and self-esteem. While these elements can certainly influence an individual’s overall experience, maintenance factors are specifically those that address the basics necessary to maintain satisfaction in a role or job setting, primarily stemming from external elements rather than an individual's internal state or achievements.